Mario Villanueva

Infor - Senior Inside Client Partner, Infor Services 

2016 - present

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Infor builds beautiful business applications with last mile functionality and scientific insights for select industries delivered as a cloud service. With 17,000 employees and customers in more than 200 countries and territories, Infor automates critical processes for industries including healthcare, manufacturing, fashion, wholesale distribution, hospitality, retail, and public sector. Infor software helps eliminate the need for costly customization through embedded deep industry domain expertise. Infor offers deep industry-specific applications and suites, engineered for speed, using ground-breaking technology that delivers a rich user experience, and flexible deployment options that give customers a choice to run their businesses in the cloud, on-premises, or both. Headquartered in New York City, Infor is also home to one of the largest creative agencies in Manhattan, Hook & Loop, focused on delivering a user experience that is fun and engaging. Infor deploys its cloud applications primarily on the Amazon Web Services cloud and open source platforms. 
 
My mission is to enable our customers to rapidly recognize the value of Infor Solutions in a responsible, timely, and cost-effective fashion. 
 
Key achievements thus far: 
• Infor Circle of Excellence member 
• Implemented webinar program for Inside team that has consistently set the pace for attendance, pipeline growth and sales 
• Developed underperforming cross-sell territory into revenue performance that is consistently in the top 3 for the Americas 

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PropertyBoss Solutions - Senior Solutions Specialist

​2008 - 2016

 

PropertyBoss Solutions offers industry specific solutions for each of the residential, multifamily, student housing, tax credit, and association markets that provide pre-configured functionality, industry specific language, pre-configured reports, and an optimized user experience.

o    Top revenue producer company-wide responsible for over 50% of total sales.  
o    Created and implemented first-ever annual account review process for 500+ accounts to increase revenue per client.  During first year, increased sales by more than 300%.
o    Prepared competitive analysis report which formed basis of sales scripts and marketing content.
o    Identified business leaders in key markets and established network of industry-leading clients whose testimonials boosted market share in four main markets (New Mexico, Washington/Oregon, Texas and Atlanta) by more than 200%.  
o    Designed customer metrics grid to evaluate sales opportunities with new and existing clients.  
o    Re-aligned sales approach from trade shows and client visits to online, lead generation/SEO emphasis.  
o    Developed lead generation campaigns with industry partners, highlighting industry trends through multi-webinar series.  
o    Developed and delivered presentations to industry trade groups.

 

Greenville News - Music Writer

2004 - 2009

 

Responsible for weekly music column that included reviews, editorials and local content

Created a network of industry contacts to facilitate cost-effective access to albums, shows and interviews

Developed feature article content with global talent

 

New Horizons Computer Learning Centers - Senior Account Manager

​2010 - present

 

New Horizons is the world’s largest independent IT training company with 300 computer training centers in 70 countries.  Largest training partner for Cisco and Microsoft, delivering more than 40% of all authorized Microsoft training worldwide.

o    Grew key accounts by educating referring partners on program options, new offerings and technical trends.  Grew sales in first year by more than 100%.
o    Researched new account leads and developed customized sales presentations.
o    President’s Club Member
o    Designed, marketed and filled new classes to capacity